Who We Are

Fralven Gre operates as an educational organization focused on investment awareness in Canada. Our headquarters are located at 399 Rue La Salle, Rimouski, QC G5L 3V8. We provide learning programs and resources designed to help Canadians make informed financial decisions.

This policy applies to all information collected through our website at fralvengre.vip, email communications, phone conversations, and any other interactions you have with our team.

Information We Collect

We're upfront about what we gather. The information we collect falls into categories that serve specific purposes in delivering our educational services.

Information You Provide Directly

When you reach out to us or sign up for our programs, you might share:

• Your name and contact details (email address, phone number, mailing address)
• Professional background and current financial knowledge level
• Specific areas of investment interest or learning goals
• Payment information when enrolling in paid programs
• Communication preferences and feedback about our services

Automatically Collected Information

Like most websites, ours gathers some technical data automatically. This includes your IP address, browser type, device information, and how you navigate our site. We use this to improve user experience and troubleshoot technical issues.

How We Use Your Information

Every piece of information serves a purpose. We don't collect data just to have it sitting in a database somewhere.

Data Protection and Security

Protecting your information isn't just a checkbox exercise for us. We implement multiple layers of security to keep your data safe from unauthorized access, alteration, or disclosure.

Our security measures include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access to personal information within our organization. Only team members who need access to perform their job functions can view your data.

That said, no system is completely foolproof. While we work hard to protect your information, we can't guarantee absolute security. If we become aware of any security breach, we'll notify affected individuals in accordance with Canadian privacy laws.

Your Privacy Rights Under Canadian Law

Canadian privacy legislation, particularly PIPEDA (Personal Information Protection and Electronic Documents Act), gives you significant control over your personal information. Here's what that means in practical terms.

To exercise any of these rights, send us a written request via email or mail using the contact information at the bottom of this page. We may need to verify your identity before processing certain requests.

Data Retention

We don't keep your information forever. Our retention periods vary based on the type of data and its purpose:

• Active program participant data: Retained during your enrollment plus two years afterward
• Financial transaction records: Seven years as required by Canadian tax law
• Marketing communication preferences: Until you request removal or three years of inactivity
• General inquiry information: One year unless you become a program participant

After these periods, we securely delete or anonymize your information so it can no longer identify you personally.

Sharing Your Information

We share your personal information only when necessary and with strict safeguards in place. Here's who might see your data and why:

Service Providers

We work with third-party companies that help us run our business—email platforms, payment processors, hosting services. These providers access only the information needed to perform their specific functions and are contractually obligated to protect your data.

Legal Requirements

Sometimes we're legally required to disclose information—court orders, regulatory investigations, or situations where disclosure is necessary to prevent harm. We'll notify you about such requests unless prohibited by law.

Partner Organizations

If you enroll in a program delivered in partnership with another educational institution, we may share relevant information with that partner. We'll always inform you before doing so.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device that help us understand how you use our site. Most are pretty mundane, honestly.

Essential cookies keep our website functioning properly. Analytics cookies help us understand which pages people find useful and where they get confused. We don't use advertising cookies or track you across other websites.

You can disable cookies through your browser settings, though some features of our site might not work properly if you do.

International Data Transfers

We primarily store data on Canadian servers. However, some of our service providers operate infrastructure in other countries, including the United States. When your information is transferred outside Canada, we ensure appropriate safeguards are in place through contractual protections that meet Canadian privacy standards.

Data stored outside Canada may be subject to foreign laws and accessible to foreign governments, courts, or law enforcement agencies under those jurisdictions' legal frameworks.

Children's Privacy

Our services are designed for adults making their own financial decisions. We don't knowingly collect information from anyone under 16 years old. If you're a parent who believes your child has provided us with personal information, please contact us immediately and we'll delete it.

Changes to This Policy

Privacy practices evolve as technology and regulations change. We may update this policy from time to time to reflect new practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to review it periodically, especially before sharing new information with us.